Shipping Policy

At Forge Fitness, we are committed to providing a smooth and reliable shipping experience for our customers. This Shipping Policy outlines important information regarding order processing, shipping timelines, delivery expectations, and related terms.

By placing an order with Forge Fitness, you agree to the terms outlined below.

Order Processing

Processing Time

Orders are typically processed within:

  • 1–3 business days after payment confirmation

Processing times may vary during:

  • High-demand periods
  • Promotional campaigns
  • Holidays
  • Product launches

Once your order has been processed and shipped, tracking information may be provided where available.

Shipping Timeframes

Estimated Delivery Times

Delivery times may vary depending on your location, shipping carrier, customs processing, and product availability.

Estimated Shipping Times:

  • UAE: 5–12 business days
  • USA: 6–15 business days
  • International: 7–20 business days

Please note that these are estimated delivery windows and not guaranteed delivery dates.

Shipping Costs

Delivery Charges

Shipping costs are calculated at checkout based on:

  • Order size
  • Product weight
  • Destination
  • Shipping method selected

From time to time, Forge Fitness may offer:

  • Free shipping promotions
  • Discounted shipping offers
  • Regional delivery campaigns

Order Tracking

Tracking Your Order

Once your order is shipped, tracking details may be sent through email or made available through your order page when supported by the shipping carrier.

Please allow some time for tracking information to update after shipment confirmation.

Delays & Unexpected Issues

Shipping Delays

While we work hard to ensure timely deliveries, certain delays may occur due to:

  • Customs inspections
  • Carrier disruptions
  • Weather conditions
  • High shipping volumes
  • Incorrect shipping information
  • International logistics issues

Forge Fitness is not responsible for delays caused by external shipping carriers or customs authorities.

Incorrect Shipping Information

Customer Responsibility

Customers are responsible for providing accurate shipping information during checkout.

If incorrect or incomplete details are provided:

  • Delivery delays may occur
  • Additional shipping charges may apply
  • Orders may be returned or canceled

Forge Fitness is not responsible for lost shipments resulting from incorrect customer-provided information.

Lost or Stolen Packages

Delivery Responsibility

Once an order has been marked as delivered by the shipping carrier, Forge Fitness is not responsible for:

  • Lost packages
  • Stolen packages
  • Delivery issues occurring after confirmed delivery

Customers are encouraged to ensure secure delivery locations when placing orders.

International Shipping

Customs & Import Duties

International orders may be subject to:

  • Customs fees
  • Import taxes
  • Duties
  • Additional local charges

These fees are determined by the destination country and are the responsibility of the customer.

Forge Fitness has no control over customs processes or import charges.

Damaged Packages

Delivery Issues

If your order arrives damaged, customers should:

  • Inspect the package upon arrival
  • Retain all packaging materials
  • Report the issue promptly with supporting photos if required

We will review reported cases and work toward an appropriate resolution when applicable.

Shipping Policy Updates

Policy Changes

Forge Fitness reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any updates will be reflected on this page.

Agreement to Policy

Acceptance of Terms

By placing an order with Forge Fitness, you acknowledge and agree to the terms outlined in this Shipping Policy.